I do not found the complete answer for the difference between “Maintenance and Support.” So can you please assist me with other answers. Thank You
The ITIL V3 Service Management life-cycle is a broad service management model (see below) that can apply to any IT service-related activity. Computer Aid (CAI) has
Common business objectives include: Becoming more efficient Becoming more effective Improving the business’ ability to become a ‘learning’ organization and
Does the actual hands-on coding of software for new products/applicaitons exist in Service Design or Service Transition?