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Just how Free Strategy Sessions May Move Your company Forward

May 17, 2018

So , you experience finally made the decision to commence your unique on-line coaching business. Now what? To contain a powerful business, plainly you want clients. And I avoid

Just how Free Technique Sessions Can Move Your Business Forward

May 17, 2018

Therefore , you have finally made the decision to commence your private on-line coaching business. So what now? To own a powerful business, plainly you want clientele. And I avoid

How Free Technique Sessions Can easily Move Your company Forward

May 17, 2018

So , you have got finally considered to commence your personal on-line training business. Ok now what? To have a effective business, evidently you require customers. And I tend

How Free Strategy Sessions Can easily Move Your company Forward

May 17, 2018

Therefore , you experience finally chose to begin your individual on-line training business. So what now? To have a successful business, obviously you need clientele. And I have a
The Difference Between Software Development & Software Maintenance

April 28, 2016

What are the differences between software maintenance and software development from a service point of view, and the consequences thereof for the maturity of software maintenance

How Can Service Management Ease the Transition to Cloud Computing?

July 30, 2015

One of the newest developments in IT is cloud computing. According to the Finance New Mexico site, cloud computing is “a new generation of computing that utilizes distant

Key Metrics for Application Outsourcing – What to Measure!

January 23, 2016

Application outsourcing engagements are typically governed via specific service agreements that are comprised of a number of SLAs. Metrics are a critical ingredient of an SLA.

Business & IT Objectives – Service Management Alignment

April 28, 2016

In delivering services the IT organization must insure that their objectives are in line with business objectives. It is very important to identify what is important to the
BUSINESS VALUE OF THE ITIL V3 LIFE CYCLE

April 28, 2016

The ITIL V3 Lifecycle phases define a set of specialized organizational capabilities for providing value to customers in the form of services. The capabilities take the form of

ITIL V3 Application Support

July 16, 2015

IT organizations deliver a wide variety of services to the business. These services include infrastructure support, application development, and application

Defining ITT – marketing, alliance, ITIL etc

April 28, 2016

How can I subscribe to your blog looks great and I am not a big twitter user thanks Kathy Mark 650 821 3371

Process

April 28, 2016

Bob, there are allot of very interesting ideas you have on your website and am interesting in learning more. Due to the size of the process map labeled #3c CAI Standard Process
Application Support Best Practices CAI CIO Cloud Computing Computer Aid Computer Aid Inc Continual Service Improvement Incident Management Incident Reduction Methods IT IT Application Support ITIL ITIL Application Support ITIL Core ITIL History ITIL Life Cycle ITIL Management ITIL Service Management ITIL V2 ITIL V3 ITIL V3 Lifecycle ITIL V3 Life Cycle IT Service Management IT Service Management Tool ITSM ITSM Tool IT Support Services Offshore Outsourcing performance metrics Problem Management Service Design Service Level Agreements Service Lifecycle Management Service Metrics Service Operation Service Request Notification Service Strategy Service Strategy Assessment Service Transition SLA SLA Performance SLM Standard Process Templates Tracer