Application SupportCIOGeneral ITIL DiscussionITIL V3 for Application Support

25 Time Tested Truths about IT Support

Webster’s dictionary defines an axiom as ‘a self-evident truth that requires no proof.’ Over the course of decades in IT, Bob Anderson has discovered 25 axioms about the IT Support environment. Being aware of these can help you design support processes that will make sense, work well and improve your team’s performance.

->Click here to see some of the great truths and how your team can apply them for better IT support.

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