Application SupportCIOGeneral ITIL DiscussionIT Outsourcing and ITILITIL V3 for Application Support

AKC04: Application Design Overview

This is a high level Narrative and Data Flow Diagram of the application’s main business functions depicting for each the data flows, data storage and the outside entities and their interaction. Includes narratives to describe the data flow within each major function. Provides the application support analyst a detailed narrative and diagrammatic view of all major application components, data structures and their interactions. This helps the support analyst understand the detailed design of the application that is needed for communication within the department to modify application components or fix application components that fail.

-> Click here to continue reading how it is used and why it’s important.

Related Articles

Back to top button

We use cookies on our website

We use cookies to give you the best user experience. Please confirm, if you accept our tracking cookies. You can also decline the tracking, so you can continue to visit our website without any data sent to third party services.