Application SupportCIOGeneral ITIL DiscussionITIL V3 for Application Support

Application Knowledge Capture Manual

The capture and easy deployment of organizational knowledge improves employee productivity regardless of position. The need for capturing critical application knowledge is exacerbated given the current industry trends of outsourcing, mergers and acquisitions, and a retiring workforce. In many IT organizations, key workers hold critical application knowledge that is undocumented and unavailable to other team members or others within the business organization.

->Click here to read the manual.

Tags

Related Articles

Back to top button
Close
X

We use cookies on our website

We use cookies to give you the best user experience. Please confirm, if you accept our tracking cookies. You can also decline the tracking, so you can continue to visit our website without any data sent to third party services.