Computer Aid, Inc. (CAI) a US based software services company with 35 regional offices throughout the Northeastern US, Asia Pacific and Sydney Australia . CAI has a 20 year history reducing its client’s application software maintenance costs by at least 30% – Guaranteed! The CAI application support service provides superior maintenance of legacy application software using industry standard (CMM and ITIL) processes and proprietary process management and tracking software, Tracer. The CAI maintenance team assumes full responsibility for the management and maintenance, of client application software. Our team is trained to be proactive not reactive using the most advanced service management techniques and tools for process management, performance measurement and improvement. We constantly strive to exceed our customers expectations as defined in our Service Level Agreements (SLA’s) and performance metrics goals.
Computer Aid, Inc. World Headquarters Allentown, PA