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ITIL V3 Life Cycle
Category Archive

ITIL Life Cycle – SERVICE STRATEGY

July 15, 2016 • Application Support, CIO, General ITIL Discussion, IT Outsourcing and ITIL, ITIL V3 Life CycleComments Off on ITIL Life Cycle – SERVICE STRATEGY

  During Service Strategy, the relationships between the business customer and application support team are identified and defined.  The IT Organization must become familiar with the business needs and goals in order to develop an understanding of how the application support team can achieve the required objectives while minimizing risk of

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BUSINESS VALUE OF THE ITIL V3 LIFE CYCLE

April 28, 2016 • ITIL V3 Life CycleComments Off on BUSINESS VALUE OF THE ITIL V3 LIFE CYCLE

The ITIL V3 Lifecycle phases define a set of specialized organizational capabilities for providing value to customers in the form of services.  The capabilities take the form of functions and processes that are used to manage services over their

ITIL V3 Service Life Cycle

January 17, 2016 • ITIL V3 Life CycleComments (2)

ITIL defines service management as “a set of specialized organizational capabilities for providing value to customers in the form of services.  The capabilities take the form of functions and processes that are used to manage services over their Lifecyle.

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