Application Support, ITIL, and Measurement and Metrics – How Can I Learn More (and Get PDUs in the Process)?
As a sister organization to Computer Aid, the IT Metrics and Productivity Institute’s (ITMPI’s) main goal is to promote best…Read More »
In a previous post, we quoted from an article that listed 100 different metrics for CIOs. But if we were…Read More »
IT Service Management
At Computer Aid, we have a saying that you can’t evaluate what you can’t measure. We’ve developed a whole series…Read More »