If IT professionals do not do something quickly, practical application support knowledge will go the way of the Dodo Bird – EXTINCT! The baby boomers are retiring at an ever increasing rate, critical IT application knowledge is moving off-shore at an ever increasing rate, and the work force is more mobile now than it has ever been. The IT industry is experiencing an unprecedented “Brain Drain” particularly within the IT application support environment. Who is going to be left behind to mind the store? Where will all the application support knowledge go that has been accumulated over many years?
May 12, 1999
September 6, 2015