Application SupportCIOGeneral ITIL DiscussionITIL V3 for Application Support

Incident & Problem Management Process – What You Need!

July 15, 2015
422 Less than a minute

You must have both INCIDENT MANAGEMENT and PROBLEM MANAGEMENT if you want to reduce the cost of Incidents and their impact on the business..

->Click here to continue reading

Tags
July 15, 2015
422 Less than a minute

Related Articles

Photo of The Difference Between Software Development & Software Maintenance

The Difference Between Software Development & Software Maintenance

April 28, 2016
Photo of CAI Application Knowledge Capture for GM Europe

CAI Application Knowledge Capture for GM Europe

April 28, 2016
Photo of Critical Application Support Knowledge Becoming Extinct! Part 2

Critical Application Support Knowledge Becoming Extinct! Part 2

July 18, 2015
Photo of Structuring Meaningful SLA’s for IT Support- Part 3

Structuring Meaningful SLA’s for IT Support- Part 3

July 15, 2016
© Copyright 2021, Computer Aid, Inc. - All Rights Reserved
Back to top button
X

We use cookies on our website

We use cookies to give you the best user experience. Please confirm, if you accept our tracking cookies. You can also decline the tracking, so you can continue to visit our website without any data sent to third party services.