Application Support CIO General ITIL Discussion ITIL V3 for Application Support

Incident & Problem Management Process – What You Need!

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Bob AndersonJuly 15, 2015

343 Less than a minute

You must have both INCIDENT MANAGEMENT and PROBLEM MANAGEMENT if you want to reduce the cost of Incidents and their impact on the business..

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Bob AndersonJuly 15, 2015

343 Less than a minute

Bob Anderson

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