Application SupportCIOGeneral ITIL DiscussionIT Outsourcing and ITILITIL V3 for Application Support

Standard Work Processes

Elements of Good Incident Management include a good SLA and Standard Work Process. A Standard Work Process enables you to manage incidents consistently. (i.e. Receive, Acknowledge, Track, Resolve, Measure Performance and Close incidents constantly.

> Click Here to Continue Reading.

Tags

Related Articles

Back to top button
Close
Close
X

We use cookies on our website

We use cookies to give you the best user experience. Please confirm, if you accept our tracking cookies. You can also decline the tracking, so you can continue to visit our website without any data sent to third party services.