Posts Tagged ‘ITIL Core’

  • ITIL V3 Service Life Cycle

    January 17, 2016 • ITIL V3 Life CycleComments (2)

    ITIL defines service management as “a set of specialized organizational capabilities for providing value to customers in the form of services.  The capabilities take the form of functions and processes that are used to manage services over their Lifecyle.

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