Posts Tagged ‘Service Design’


    April 28, 2016 • Applying ITIL Phases to Application SupportComments Off on ITIL Life Cycle – SERVICE DESIGN

    In the Service Design phase, new or changed services that are aligned with the business goals (defined in Service Strategy) are designed and developed for introduction into the production environment.  The processes that govern the management and delivery of

  • ITIL V3 Service Life Cycle

    January 17, 2016 • ITIL V3 Life CycleComments (2)

    ITIL defines service management as “a set of specialized organizational capabilities for providing value to customers in the form of services.  The capabilities take the form of functions and processes that are used to manage services over their Lifecyle.

We use cookies on our website

We use cookies to give you the best user experience. Please confirm, if you accept our tracking cookies. You can also decline the tracking, so you can continue to visit our website without any data sent to third party services.