ITMPI 728X90 002

Service Design

Bob Anderson April 28, 2016
0 39

ITIL Life Cycle – SERVICE DESIGN

In the Service Design phase, new or changed services that are aligned with the business goals (defined in Service Strategy)…
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ITIL V3 Life Cycle

Bob Anderson January 17, 2016
0 1,618

ITIL V3 Service Life Cycle

ITIL defines service management as “a set of specialized organizational capabilities for providing value to customers in the form of…
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