Service Design

Bob AndersonApril 28, 2016
659

ITIL Life Cycle – SERVICE DESIGN

In the Service Design phase, new or changed services that are aligned with the business goals (defined in Service Strategy)…
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ITIL V3 Life Cycle

Bob AndersonJanuary 17, 2016
2,707

ITIL V3 Service Life Cycle

ITIL defines service management as “a set of specialized organizational capabilities for providing value to customers in the form of…
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