ITMPI 728X90 002

Service Design

Bob Anderson April 28, 2016
46
ITIL Life Cycle – SERVICE DESIGN
In the Service Design phase, new or changed services that are aligned with the business goals (defined in Service Strategy)…
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ITIL V3 Life Cycle

Bob Anderson January 17, 2016
1,899
ITIL V3 Service Life Cycle
ITIL defines service management as “a set of specialized organizational capabilities for providing value to customers in the form of…
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