ITMPI 728X90 002

Service Operation

Bob Anderson April 28, 2016
0 84

ITIL Life Cycle – SERVICE OPERATION

Service Operation is where the value of the services being provided is first realized by the customer. During Service Operation,…
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ITIL V3 Life Cycle

Bob Anderson January 17, 2016
0 1,618

ITIL V3 Service Life Cycle

ITIL defines service management as “a set of specialized organizational capabilities for providing value to customers in the form of…
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