Service Operation

Bob AndersonApril 28, 2016
572

ITIL Life Cycle – SERVICE OPERATION

Service Operation is where the value of the services being provided is first realized by the customer. During Service Operation,…
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ITIL V3 Life Cycle

Bob AndersonJanuary 17, 2016
2,707

ITIL V3 Service Life Cycle

ITIL defines service management as “a set of specialized organizational capabilities for providing value to customers in the form of…
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