ITMPI 728X90 001

ITMPI 728X90 002

Service Transition

Bob Anderson April 28, 2016
0 3

ITIL Life Cycle – SERVICE TRANSITION

Service Transition is the phase where new or changed services are “transitioned” into Service Operations. During Service Transition it is important…
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ITIL V3 Life Cycle

Bob Anderson January 17, 2016
0 23

ITIL V3 Service Life Cycle

ITIL defines service management as “a set of specialized organizational capabilities for providing value to customers in the form of…
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