Service Transition

Bob Anderson April 28, 2016
252
ITIL Life Cycle – SERVICE TRANSITION
Service Transition is the phase where new or changed services are “transitioned” into Service Operations. During Service Transition it is important…
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ITIL V3 Life Cycle

Bob Anderson January 17, 2016
1,899
ITIL V3 Service Life Cycle
ITIL defines service management as “a set of specialized organizational capabilities for providing value to customers in the form of…
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