Posts Tagged ‘SLA Performance’

  • Tracer – CAI’s IT Service Management Tool

    April 28, 2016 • FeaturedComments Off on Tracer – CAI’s IT Service Management Tool

    “CLICK ON THE LINK ABOVE” Tracer, CAI’s Application Support Service Management tool is the single point of integration for all IT Service Management (ITSM) processes, SLA performance goals, operational data and service operations reporting.

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