What is Application Knowledge Capture?

April 28, 2016 • Application Support, CIO, General ITIL Discussion, ITIL V3 for Application Support

Institutionalizing Business and Operational Knowledge are critical components of any business organization.  The capture and easy deployment of organizational knowledge improves employee productivity regardless of whether they are a senior marketing executive or a customer service representative.

->Click here to continue reading.

Related Posts

Comments are closed.

« »